The one who gives an answer before he listens - this is foolishness and disgrace for him.1
This is critical for the apologist to adhere to as it can result in tackling straw-men arguments and alienating the person you are engaging in dialogue. Using the following tactical questions Greg Koukl has honed will help us to listen:
1. What do you mean by that?
2. How did you come to that conclusion?
3. Can you clear this up for me?
Stand firm in Christ,
1. Proverbs 18:13. Holman Christian Standard Bible.